Please browse our frequently asked questions, and feel free to call us if your question is not answered here. We are always here to help!
Can I store extra propane tanks for my grill at home?
Yes, store cylinders in a secure and upright position outdoors. Do not store them in a garage or shed. As a reminder when lighting your grill, keep the top open when lighting a propane grill, and only close it when the grill is lit.
What happens during bad weather to propane tanks?
If the weather turns bad and there is a chance of your propane tank being dislodged, be sure to turn the valve to off to avoid any gas leaks.
Do I need to be home when you fill my tank?
No, as long as we can safely get to the tank, we can provide refills when you aren’t home.
How will I know when to call in for refills?
When your tank gauge reaches 20% - 25% full, you should call to schedule your next refill so you don’t run out. We also suggest our Stay Full Plan to automatically keep your tank full and to save you money!
I ran out of gas! Can you provide same day service?
Yes, we can provide same day service. However, to avoid the worry about making sure you remember to place your order, we suggest our Stay Full Route to automatically keep your tank full and to save you money!